Salon Policies
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Vaccinations Required
To ensure the safety and well-being of all pets in our grooming salon, it is required that your pet is up-to-date with the following vaccinations:
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1. Rabies Vaccine: This vaccine protects against rabies, a viral disease that affects the central nervous system and can be fatal. It is crucial for the health of both pets and humans as rabies can be transmitted through bites and scratches.
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2. Distemper/Parvo Vaccine: The distemper vaccine guards against canine distemper virus, which can cause severe respiratory, gastrointestinal and neurological issues in dogs. The parvo vaccine is a type of immunization that protects against canine parvovirus (CPV), a highly contagious and potentially deadly viral disease.
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3. Bordetella Vaccine: Known as kennel cough, Bordetella is a highly contagious respiratory infection among dogs. The Bordetella vaccine helps protect your pet from this disease, especially in environments where dogs are in close proximity to one another, such as grooming facilities and boarding kennels.
Please be advised of our cancellation and late arrival policy to ensure a smooth experience for all clients.
* Cancellations made within 24 hours of the scheduled appointment will incur a cancellation fee of 20% of the original service price. This fee will be added to your next appointment.
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* A late fee of $5 will be applied to your bill if you arrive more than 15 minutes late. If your arrival exceeds 20 minutes, your appointment may be canceled and the 20% cancellation fee will be applied to your next appointment.
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* In the event of a no-show for your appointment, a charge of 50% of the original appointment price will be added to your next grooming session. After two no-shows a pre-payment will be required for future appointments. Please note that this payment will be nonrefundable.